Jitbit Helpdesk

Why Add-to-Calendar Works with Jitbit Helpdesk

Reduce no-shows and streamline responses by incorporating clear Add-to-Calendar calls to action.

• Universal Add to Calendar links compatible with any calendar app.
• One-click setup without needing code.
• Real-time click and attendance analytics.
• Customizable branding for all invites.

Using Calendar Links in Jitbit Helpdesk Workflows

Turn Jitbit Helpdesk Activity into Calendar Events

1. Create a CalendarLink for each new or updated row

Utilize triggers such as New or Updated Contact and New Upcoming Event to initiate calendar entries.

2. Send data to CalendarLink

Map contact details and event specifics, and enable optional RSVP capture to keep everyone in the loop.

3. Publish the personalized invite

Retrieve the Add-to-Calendar link to embed into emails or directly in your helpdesk system.

Fire Jitbit Helpdesk Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select triggers for New Event or Updated Contact to activate workflows.

2. Map Add-to-Calendar Data

Transfer event titles, times, and attendee lists smoothly into Jitbit Helpdesk.

3. Create a new reply in an existing ticket

Automatically respond in your helpdesk with event info or follow-up on engagement.

Pro Tips for Jitbit Helpdesk and Add-to-Calendar

• Customize invites for client branding consistency.
• Monitor click-through rates with built-in analytics.
• Set smart reminders to keep attendees informed.
• Embed links in emails and helpdesk notes for maximum visibility.