Pendo Feedback

Why Use Calendar Links in Pendo Feedback

Integrating Add-to-Calendar links into Pendo Feedback reduces no-shows and accelerates user engagement with a clear call to action.

• Universal Add to Calendar support enhances accessibility.
• Brandable invites strengthen your company's image.
• Analytics provide insights into attendance and engagement.
• Smart reminders keep events top of mind.

Using Calendar Links in Pendo Feedback Workflows

Turn Feedback Activity into Calendar Events

1. Create a Calendar Event for Feedback Activity

Set triggers for New Comment on Request or New Request to signal when an event should be added to a user's calendar.

2. Map Feedback Details to CalendarLink

Seamlessly map the activity's name, dates, and descriptions, and optionally capture RSVPs to enhance user engagement.

3. Share the Event Invitation

Receive an Add-to-Calendar link from CalendarLink to include in communications, ensuring user-friendly event addition.

Fire Pendo Feedback Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select triggers such as New RSVP or New Upcoming Event to initiate feedback workflows.

2. Map Add-to-Calendar Data

Utilize data flows for titles, dates, and times to ensure the right users get timely updates.

3. Create a New or Update Contact

Update or add a contact in your database in response to interactions, keeping the audience engaged with timely information.

Pro Tips for Pendo Feedback and Add-to-Calendar

• Utilize click analytics to refine engagement strategies.
• Send smart reminders to reduce no-shows significantly.
• Customize invites to reinforce brand messaging.
• Leverage subscription calendars for seamless updates.