Mojo Helpdesk

Why Calendar Links Supercharge Mojo Helpdesk

With CalendarLink, reduce no-shows and ensure timely customer support by using clear Add-to-Calendar prompts.

• Universal Add to Calendar support (Google, Outlook, Apple, etc.).
• Smart reminders and notifications improve attendance.
• Brandable invites that maintain professionalism on all platforms.
• Click and attendance analytics for performance insights.

How Mojo Helpdesk Works with CalendarLink

Turn Mojo Helpdesk Activity into Calendar Events

1. Create a CalendarLink for each new or updated ticket

Trigger custom CalendarLink invites from New or Updated Ticket notifications to ensure every customer interaction is scheduled.

2. Send data to CalendarLink

Map essential details like event names and dates, and optionally capture RSVPs to prepare comprehensive invitations.

3. Publish the invite

Share the personalized Add-to-Calendar link across platforms, reducing the risk of missed appointments.

Fire Mojo Helpdesk Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Capture events as they are created in CalendarLink, whether they are New Events or Updates.

2. Map Add-to-Calendar Data

Effortlessly sync titles, dates, times, and attendees back to your helpdesk system.

3. Create a new ticket

Automatically generate a new ticket from CalendarLink data to keep records up-to-date and support proactive client engagement.

Best Practices for automating Mojo Helpdesk Calendar Invites

• Use brandable invites for a consistent customer experience.
• Leverage click and attendance analytics to refine your support processes.
• Enable smart reminders to keep clients informed and punctual.
• Integrate with Zapier for seamless automation without code.