BoldDesk

Why Add-to-Calendar Works with BoldDesk

Incorporating Add-to-Calendar links in BoldDesk ensures reduced no-shows and quicker response actions, making it an essential tool for customer support.

• Universal compatibility with Google, Outlook, Apple, and more.
• Click and attendance analytics provide insightful data.
• Smart reminders notify your team of upcoming tasks.
• Web and mobile-ready for all your needs.

How BoldDesk Works with CalendarLink

Turn BoldDesk Activity into Calendar Events

1. Create CalendarLink for Ticket Activities

Set triggers like New or Updated Contact and Create Ticket Reply to initiate CalendarLink integration within BoldDesk.

2. Send Data to CalendarLink

Map relevant contact details such as names, dates, and descriptions for seamless integration, including optional RSVP capture.

3. Publish the Invite

Receive a customized Add-to-Calendar link and share it across web, email, or social channels for maximum engagement.

Fire BoldDesk Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Start by selecting triggers like New Event or Updated Contact to kick off your BoldDesk workflows.

2. Map Add-to-Calendar Data

Transfer details such as event titles, attendees, dates, and times directly into your system.

3. Update or Create New Tickets

Use actions such as Create a new ticket or Update an existing contact to log events and progress.

Pro Tips for BoldDesk and Add-to-Calendar

• Monitor attendance stats with click and attendance analytics.
• Leverage smart reminders to ensure timely responses.
• Embed Add-to-Calendar links across multiple platforms, including social media.
• Keep your calendars updated with automatic subscriptions.