Keeping

Why Use Calendar Links in Keeping

Using CalendarLink within Keeping reduces no-shows and accelerates customer interactions with clear call-to-action event invites.

• Universal Add to Calendar links for easy scheduling in Google, Outlook, and Apple.
• One-click setup with no coding required.
• Gain insights through click and attendance analytics.
• Compatible across web, social, and mobile platforms.

Using Calendar Links in Keeping Workflows

Turn Keeping Activity into Calendar Events

1. Create a CalendarLink for New Events

Automatically generate CalendarLink for triggers like New Ticket and Status Changed to streamline client coordination.

2. Map Event Details to CalendarLink

Synchronize names, dates, and descriptions with an optional RSVP to ensure accurate event details in CalendarLink.

3. Publish the Personalized Invite

Share the generated Add-to-Calendar link, allowing clients to easily add the event to their calendars.

Fire Keeping Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select the New Event trigger to start the workflow or monitor RSVP updates for refined action taking.

2. Map Add-to-Calendar Data

Ensure titles, dates, and attendance data are transferred seamlessly into Keeping workflows.

3. Create or Update Support Tickets

Use the data to log into a new ticket or update existing records, enhancing engagement tracking.

Pro Tips for Keeping and Add-to-Calendar

• Personalize event invites with brandable pages for better customer engagement.
• Utilize click and attendance analytics for insights into customer participation.
• Set smart reminders to keep customers and agents on schedule.
• Ensure timezone-safe scheduling to accommodate global clients.