Why Use Calendar Links in Jira Service Management

CalendarLinks streamline meeting scheduling, ensuring fewer no-shows and quicker request resolutions.

• Create universal Add-to-Calendar links for Google, Outlook, and Apple.
• Enjoy time-zone and daylight-saving safety, perfect for global teams.
• Capture optional RSVPs to track engagement.
• Boost attendance with smart reminders and notifications.

Using Calendar Links in Jira Service Management Workflows

Integrate Calendar Links with Jira Service Management Triggers

1. Trigger a CalendarLink from a New or Updated Request

Utilize New or Updated Request triggers in Jira Service Management to initiate event creation and engagement.

2. Send Data to CalendarLink

Map essential information like names, dates, and descriptions. Optionally capture RSVPs for better insights.

3. Publish the Personalized Invite

Retrieve the Add-to-Calendar link and send it out to all relevant parties to streamline attendance.

Fire Jira Service Management Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select triggers like New Event or RSVP updates to initiate workflows in Jira Service Management.

2. Map Add-to-Calendar Data

Ensure a seamless transfer of titles, dates, times, and attendee information into your system.

3. Create a Request or Find a Contact

Use mapped data to update records, send messages, or log engagement with actions like Create Request.

Optimising Calendar Links in Jira Service Management

• Integrate Analytics for real-time insights into event success.
• Utilize universal Add-to-Calendar links for broader reach.
• Schedule smart reminders to enhance promptness and attendance.
• Leverage subscription calendars to keep all stakeholders updated.