InvGate Service Desk

Why Add-to-Calendar Works with InvGate Service Desk

Reduce no-shows and improve responsiveness with Add-to-Calendar links attached to your service tickets.

• Universal Add-to-Calendar links compatible with Google, Outlook, and Apple.
• Brandable invites and landing pages for seamless user experience.
• Real-time click and attendance analytics to monitor engagement.
• Reliable scheduling across time zones and daylight-saving variations.

Add Calendar Links in InvGate Service Desk: Triggers & Actions

Use InvGate Service Desk Activity to Schedule Events

1. Create a CalendarLink for Each New Request

Transform new or updated requests from InvGate Service Desk into calendar events by using Add-to-Calendar links.

2. Send Data to CalendarLink

Integrate names, dates, and descriptions into your calendar events, optionally capturing RSVPs for better engagement.

3. Publish the Personalized Invite

Receive the Add-to-Calendar link back and share it across web, email, or social for instant attendance boosts.

Fire InvGate Service Desk Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select New Event or RSVP triggers to kickstart workflows directly from calendar engagements.

2. Map Add-to-Calendar Data

Streamline event titles, dates, and attendees into InvGate Service Desk for clear and coordinated action.

3. Find or Create a User

Leverage existing data by finding or creating users upon engagement, using automated actions in InvGate Service Desk.

Pro Tips for InvGate Service Desk and Add-to-Calendar

• Utilize smart reminders to ensure no deadline is missed.
• Leverage click analytics to refine invite strategies.
• Optimize workflows with Zapier or API integrations.
• Maintain synced subscription calendars for real-time updates.