Why Use Calendar Links in Help Scout

Embedding Add-to-Calendar links directly into your workflows minimizes no-shows and ensures your team and customers stay in sync.

• Create brandable invites and landing pages within Help Scout.
• Access attendance analytics to gauge event efficacy.
• Integrate seamlessly through Zapier and webhooks.
• Keep your calendars synced across all platforms.

Using Calendar Links in Help Scout Workflows

Turn Help Scout Activity into Calendar Events

1. Utilize New or Updated Contact

Trigger actions in Help Scout using events like New or Updated Contact to signal event creation.

2. Send data to CalendarLink

Map relevant data like names, dates, and descriptions, and optionally capture RSVPs for better engagement.

3. Publish the personalized invite

Receive and distribute the Add-to-Calendar links efficiently to ensure timely customer interactions.

Fire Help Scout Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Leverage New Event or RSVP triggers from CalendarLink to initiate actions in Help Scout.

2. Map Add-to-Calendar Data

Synchronize titles, dates, and attendee details within Help Scout for seamless correspondence.

3. Create Conversation

Automatically create conversations or notes in Help Scout to log the event engagement or update customer records.

Pro Tips for Help Scout and Add-to-Calendar

• Ensure event details are clear and accessible with brandable pages.
• Track engagement metrics through attendance analytics for insight.
• Use smart reminders to keep your team and customers informed.
• Embed calendar links across web, email, and social to maximize visibility.