Gainsight Customer Communities

Why Add-to-Calendar Works with Gainsight Customer Communities

CalendarLink helps reduce no-shows and boosts timely engagement, making it an essential tool for Gainsight Customer Communities.

• One-click, no-code setup for immediate use
• Brandable invites increase recognition
• Universal Add-to-Calendar support for all major platforms
• Click and attendance analytics for improved insights

How Gainsight Customer Communities Works with CalendarLink

Turn Gainsight Customer Communities Activity into Calendar Events

1. Use New or Updated Contact Trigger

Leverage common triggers like New or Updated Contact or New Upcoming Event to start an engagement process instantly.

2. Send data to CalendarLink

Map attendee names, dates, and event descriptions, and optionally capture RSVP details for a comprehensive setup.

3. Publish the personalised invite

Receive an Add-to-Calendar link that you can embed in communications to ensure users never miss important events.

Fire Gainsight Customer Communities Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Use triggers like a New Upcoming Event or New RSVP to initiate workflows across platforms.

2. Map Add-to-Calendar Data

Auto-fill titles, dates, and attendee lists into your system for seamless calendar integration.

3. Assign Badge

Update user records with engagement data or assign badges to foster community involvement and recognition.

Optimising Calendar Links in Gainsight Customer Communities

• Utilise click analytics to refine your event strategy
• Take advantage of smart reminders to ensure high attendance
• Embed Add-to-Calendar links in emails, social posts, and more
• Maximize use of time-zone and daylight-saving safe features