Why Add-to-Calendar Works with Zoho Desk

With CalendarLink, enjoy fewer no-shows and faster client responses by embedding clear Add-to-Calendar options.

• Universal Add-to-Calendar links work with any calendar app.
• Boost engagement and reduce no-shows with smart reminders and notifications.
• Brandable invitations keep your messaging consistent.
• Comprehensive analytics track attendance and engagement.

Using Calendar Links in Zoho Desk Workflows

Turn Zoho Desk Activity into Calendar Events

1. Create a CalendarLink for each new or updated event

Utilize triggers like New Upcoming Event, New Ticket, or Updated Ticket to initiate calendar invites.

2. Send data to CalendarLink

Map names, dates, and descriptions to populate event details automatically, with optional RSVP collection.

3. Publish the personalised invite

Retrieve the Add-to-Calendar link and share it directly with your contacts.

Fire Zoho Desk Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Choose triggers like New Event or Updated CalendarLink to automate actions.

2. Map Add-to-Calendar Data

Seamlessly flow titles, dates, times, and attendees into Zoho Desk.

3. Update or send notifications

Use actions like Update Ticket or Send E-Mail Reply to inform clients of the new event.

Pro Tips for Zoho Desk and Add-to-Calendar

• Regularly review analytics to optimize event scheduling.
• Utilize subscription calendars to keep clients informed.
• Customize invite designs for higher engagement.
• Leverage smart notifications for timely reminders.