Totango

Totango streamlines customer engagement, and CalendarLink enhances it with seamless Add to Calendar functionality. Simplify scheduling and improve engagement effortlessly.

Why Add-to-Calendar Works with Totango

CalendarLink reduces no-shows and speeds up customer action through clear, universal Add-to-Calendar links.

  • Universal compatibility with Google, Outlook, and Apple calendars.
  • Brandable invites for consistent customer experiences.
  • Click + attendance analytics for actionable insights.
  • Smart reminders to keep everyone on track.

Using Calendar Links in Totango Workflows

Turn Totango Activity into Calendar Events

1. Create a CalendarLink for new or updated contacts

Track changes with triggers like New or Updated Contact in Totango to signal event creation needs.

2. Map Data to CalendarLink

Accurately map names, dates, and descriptions. Optionally capture RSVPs for more engagement data.

3. Publish the invite

Get your Add-to-Calendar link back, ready for distribution via email or embeds.

Fire Totango Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Use triggers like New Upcoming Event or New RSVP in Totango to kickstart workflows.

2. Map Add-to-Calendar Data

Make sure titles, dates, times, and attendees flow seamlessly into Totango.

3. Update a contact record or send data

Log engagement or send targeted messages using Find a Contact in the system by ID in Totango.

Optimising Calendar Links in Totango

  • Embed Add-to-Calendar links in customer journeys.
  • Track RSVP outcomes to improve future engagement strategies.
  • Utilize click analytics to refine your approach.
  • Set smart reminders to minimize missed opportunities.

Ready to get started? Create your free account.

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✔ Unlimited events ✔ Adds-to-Calendar ✔ RSVP ✔ Subscribe-to-Calendar ✔ Notifications