ManageEngine ServiceDesk Plus Cloud

Why Add-to-Calendar Works with ManageEngine ServiceDesk Plus Cloud

Enhance your service requests and internal schedules with Add-to-Calendar links to reduce no-shows and prompt timely actions.

• Universal Add to Calendar support for all major apps.
• Click-and-attendance analytics track engagement.
• No-code setup for instant integration.
• Brandable invites elevate your professional image.

Using Calendar Links in ManageEngine ServiceDesk Plus Cloud Workflows

Turn ManageEngine ServiceDesk Plus Cloud Events into Calendar Events

1. Create a CalendarLink for new requests

Monitor for New Request or New Change triggers to initiate Add-to-Calendar links immediately.

2. Send data to CalendarLink

Map your event details: names, dates, and descriptions, and optionally capture an RSVP for better planning.

3. Publish your invite

Receive your personalized Add-to-Calendar link and include it in announcements for maximum reach.

Fire ManageEngine ServiceDesk Plus Cloud Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select a trigger such as New RSVP or New Upcoming Event for dynamic workflow activation.

2. Map Add-to-Calendar Data

Ensure titles, dates, times, and attendees are accurately reflected in your system.

3. Create a Request

Automatically create requests in ManageEngine based on your new calendar events or changes.

Optimising Calendar Links in ManageEngine ServiceDesk Plus Cloud

• Utilize click analytics to refine invitations and increase engagement.
• Customize brandable invites for consistency and recognition.
• Take advantage of smart reminders to minimize no-shows.
• Ensure all events are time-zone safe for global teams.