Freshservice

Why Use Calendar Links in Freshservice

Optimize Freshservice workflows with Add-to-Calendar, ensuring faster response and reducing no-shows.

• Universal Add-to-Calendar support across Google, Outlook, Apple, and more
• Boost attendance with smart reminders and notifications
• Brandable invite and landing pages
• Seamless integration via Zapier, Make, API & webhooks

How Freshservice Works with CalendarLink

1. Capture New or Updated Contacts

Trigger actions whenever there's a New or Updated Contact, a New Ticket, or a New Event in Freshservice.

2. Map Add-to-Calendar Data

Collect essential information like event names, dates, and descriptions, optionally including RSVP details.

3. Publish the Personalized Invite

Get universal Add-to-Calendar links ready to share with your stakeholders, enhancing their engagement.

Fire Freshservice Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select triggers such as a New Event or Updated Contact to seamlessly integrate with Freshservice.

2. Map Add-to-Calendar Data

Ensure all necessary details like titles, dates, times, and attendees flow smoothly into Freshservice.

3. Add Notes to a Ticket

Easily update a record or log engagement with the capability to add notes directly to a Freshservice ticket.

Optimising Calendar Links in Freshservice

• Utilize click and attendance analytics to refine your approach
• Leverage subscription calendars that stay synced
• Embed links in emails and social posts effortlessly
• Adjust notifications to reduce no-shows