Birdeye

Why Add-to-Calendar Works with Birdeye

Add-to-Calendar links decrease no-shows by providing clear call-to-action for customers.

• Universal Add to Calendar links ensure event accessibility across platforms like Google and Outlook.
• No-code setup allows for immediate integration without technical hassles.
• Smart reminders keep your customers informed and reduce appointment forgetfulness.
• Real-time analytics help you track attendance and improve engagement.

Using Calendar Links in Birdeye Workflows

Turn Birdeye Activity into Calendar Events

1. Create a CalendarLink for each new or updated contact

Use triggers like New or Updated Contact, New Appointment, or Confirm Appointment to signal customer engagement intent.

2. Send data to CalendarLink

Map the event details including names, dates, and descriptions. Optionally capture RSVP to manage attendance easily.

3. Publish the personalized invite

Receive the Add-to-Calendar link and distribute it via your preferred channels to ensure maximum visibility.

Fire Birdeye Workflows from CalendarLink triggers

1. Capture a New CalendarLink Event

Select New Event as a trigger to initiate data capture and engagement processes.

2. Map Add-to-Calendar Data

Ensure information flow including titles, dates, times, and attendees is accurately mapped to maintain data integrity.

3. Update Ticket In Birdeye when a ticket gets updated in CRM

Automatically update ticket statuses in Birdeye or log engagement details to maintain seamless operations.

Optimising Calendar Links in Birdeye

• Use click + attendance analytics to refine your engagement strategy and improve outcomes.
• Ensure Add-to-Calendar links are prominently displayed in customer communication for easy access.
• Leverage time-zone and daylight-saving safety to keep events consistent globally.
• Utilize smart reminders to keep customers informed and reduce no-shows.